Privacy Statement

This Privacy Statement informs you that, WIDE Services, will collect and use your personal data to provide our service, which is the provision of online training.

WIDE Services is the controller in accordance with the 2016/679 General Data Protection Regulation (GDPR) and you can contact us if you have any questions.

Personal data

Under the EU General Data Protection Regulation (GDPR), personal data is defined as:

«‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;».

Why does WIDE Services need to collect and store personal data?

In order to provide you our educational services through the platform, we need to collect your personal data for the following purposes:

  • Access to the platform
  • Access to online courses
  • Progress reports in courses
  • Platform reports that help us become better
  • Communication via emails

In any case, we are committed to ensuring that the information we collect and use is appropriate for these purposes. The …………………………. is a company that appreciates the data protection rights and user’s personal data and we have no interest in collecting data beyond what we need to provide the platform services

What is the legal basis of WIDE Services for data processing?

The legal basis for data processing is the consent you have given when registering.

Will WIDE Services share my personal data with anyone else?

WIDE Services may, transfer your personal data to third-party service providers that are party to it while processing your personal data. This transmission will be made where necessary because there are certain services, such as teleconferencing or statistics services, which only work if this transmission is made. Third parties to whom WIDE Services will transfer your personal data are required to safely keep your information and use them only for the purposes they have received and the service they provide to WIDE Services.

When your data is no longer needed to fulfill this service, these will no longer be available. If we need to transfer your personal data to third parties, we will do so only after we have obtained your consent unless we have to do otherwise from a legal point of view.

If we intend to forward personal data to a third country or international organization, we have taken all the technical and organizational measures to ensure that it is done safely. The EU approves the sending of personal data in some countries because they meet a minimum level of data protection. In other cases, we will ensure that you take specific measures to secure your information. These will be based on measures adopted by the European Commission.

How will WIDE Services use the personal data collects for me?

WIDE Services will process (collect, store and use) the information you provide in a manner compatible with the EU GDPR. We will try to keep your information accurate and up to date and not keep it for longer than is necessary. WIDE Services maintains a registry of its data processes, which includes a data retention policy file for each data type being collected, and is bound to always try to process the minimum required data volume. WIDE Services is required to keep certain information in accordance with the Law, such as the information required for taxation and audits. The time that certain types of personal data should be retained may also be governed by specific business requirements and agreed practices. Personal data may be retained in addition to these periods depending on individual business needs.

Can I know which personal data is available to WIDE Services for me?

WIDE Services, upon your request, can confirm what information we hold about you and how we process it. If WIDE Services retains personal information about you, you may request the following information:

The identity and contact details of the person or organization that has determined how your data is processed.

Contact details of our Data Protection Officer in the EU, as appropriate.

The purpose of processing and the legal basis for the processing.

If the processing is based on the legitimate interests of WIDE Services or a third party, information about these interests.

The categories of personal data that are collected, stored and processed.

The recipients or categories of recipients who have or will be exposed the data.

How long the data is stored.

Personal data is stored for as long as your training takes place on the platform stem.widetraining as well as your consent. Upon completion of your training or your withdrawal of consent, your personal data will be pseudonymous in such a way that it can not be identified. The reason for this is to keep the non-identifiable data for research and statistical reasons for the platform.

What are your rights

At any point while we hold or process your personal data, you have the following rights:

  • Right of access – you have the right to request a copy of the information we hold for you.
  • Right to rectification – You have the right to correct the data we have about you and is inaccurate or incomplete.
  • Right to delete – you have the right to request that the data we hold for you from our records is deleted.
  • Right to limit the processing – you have the right to request the restriction of the data processing.
  • Right to transfer – you have the right to ask us to transfer the data we hold for you to another organization or you.
  • Opposition – You have the right to oppose certain forms of processing, such as direct marketing.
  • Right to judicial review – if WIDE Services reject your request in accordance with your rights, we will provide you with a reason why we do so. You have the right to complain as described in the right of appeal.

Information about your right to withdraw your consent

If the legal basis is consent then you can request in writing to remove the consent you have given. Once we receive your application, we will not delete your personal data, but we will stop processing until you give us something else.

How to file a complaint with the Supervisory Authority.

The competent supervisory authority for the protection of personal data is the Hellenic Data Protection Authority (HDPA). Before you make any complaint to the HDPA, you need to contact WIDE Services so that through consultation we can find a solution to your issue. If for any reason you are not satisfied with the outcome of the consultation, you can contact the HDPA.